Golo
golo managing editor: blog

golo editor's blog


change is coming to our comments area

Published Jan 11, 2008
Views: 66

 

Major change is on the way to the WRAL.com comments area.

The first change is that we are opening all of our news stories for comment beginning Wednesday, January 16.

From local and national news to strange news, political news and even local news briefs, every news story will be open for discussion.

We’ve received lots of feedback about stories being closed for comments, particularly when many others are open, and it has become increasingly clear that the community wants the opportunity to discuss it all. We want to provide that opportunity.

With a change of this magnitude, we have also made the decision to moderate all comments before they appear on the site, with the intent of weeding out the few who try to derail a conversation with off topic or abusive comments.

It is important to note that these changes will NOT apply to GOLO.  

We will continue to rely on the GOLO community to bring questionable content to our attention.

GOLO members will have the ability to create their own profiles and blogs, post comments, upload and share image galleries and sound off on community issues 24 hours a day, 7 days a week. We do, however, expect GOLO content to fall within our community guidelines and terms of use.

We recognize that full moderation is a tall task and for that reason we have hired a dedicated team of online community moderators.

Our moderators will work to provide consistency, objectivity and fairness while ensuring that comments promote productive community conversation and do not violate our terms of use.

We are also incorporating a voting tool that will let you decide the important stories of the day. In addition to voting on news stories, you will also be able to e-mail friends and encourage them to vote as well.

Story votes will be reset daily, in conjunction with comments, which will open at 7am and close at 7pm, Monday through Friday.  

We believe this change will allow room for more opinions and encourage participation.

As always, we welcome your feedback about these changes and remain committed to providing a quality online experience.

-Angela

 

Click here to read my follow up blog and read comments.
 

Filed under: Human Interest




83 Comments


Golo

Welcome to GOLO, where WRAL.com visitors can comment on stories and create profile pages, blogs and photo galleries.

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I wonder if this had anything to do with the fact that posters were brining to attention the typos, the caliber of news stories, which in the end was a poor reflection of WRAL. This gives the opportunity to measure and filter that type of debate. Debate is what it is, sometimes healthy, sometimes intrusive or destructive. Limiting someone to their true opinions, however crude or harsh, ends any debate at all.
WRAL.com

Response from WRAL.com:
N2theM8trix - Let me clear that up. No, the comments changes have nothing to do with typos. I want people to let us know when they see typos or mistakes in stories. Of course, I do not like to see any mistakes, but when a typo is made, it should be brought to our attention. -John Clark, General Manager, WRAL.com


*Sorry, I meant "having my comments approved before being posted."

Having my comments posted does not bother me as much as it does most other people (there is A LOT of backlash against it), but only being able to post from 7 AM to 7 PM is extremely frustrating because I do most of my posting at night. I think the time constraints are a terrible idea. I would honestly rather have WRAL.com go back to the way it was. I am confident that most people would tolerate the occasional mean-spirited comment if it meant we could post when we wanted to. If your goal is to faciliate discussion and a encourage a sense of community, these changes are several large steps backwards. They are probably going to drive a number of people away from both GOLO and WRAL.com, because even though GOLO is open 24 hours, it is still a part of WRAL.com and if the website goes sour people will leave. I've been here for a very long time and even I'm considering calling it quits.

"start your own GOLO blog from within the comments area of news stories"

WOW. Encouraging readers/viewers to move discussion from one place, to potentially hundreds of others. Good luck keeping up with server capacity and the like. I think you all need to review concepts associated with streamlining and efficiency. I have been on this site for quite a while, official registered just a few weeks ago, and can now see my self not coming back. Apparently, WRAL and GOLO are trying to create new ways to run a message board... but why? If it ain't broke, don't fix it.

Go to FARK.com you can discuss news, enertainment, politics, music and sports. Articles from around the world are submitted by readers from around the world. The moderators are pretty loose, they will ban you for the day, but you have to do something really, really bad. There are filters to "soften" your curse words, you can post pic in HTML format, as well as HTML buttons to italicise quotes, underline and bold lettering. NOTHING is ever sent up for approval before it gets posted, if the mods find something realy heinous they will delete it, but it's usually a threadjack, something outright racist etc...There is a lot of leeway on that site. And beleive it or not, some articles from WRAL and the N&O do show up on there. so if you are interested in actually havinge a no holds barred discussion, go to that site. The GOLO board is trying to make everything rainbows and unicorns. Hey Angela ignoring something because you don't like it won't make it go away.
GOLO

Response from GOLO:
We’re not ignoring anything in regards to our recent changes. That couldn’t be further from the truth. We do not like a lot of the personal attacks, and frequent abuse we’ve seen in the comments, and that is why change was necessary. Believe me, we are not ignoring a single thing. We’re also not trying to make “rainbows and unicorns” - we’re trying to create a safe environment where all views can be shared – but shared in a civil way without abuse, attacks, sweeping generalizations and a complete lack of respect. That does not lend itself to productive community conversation.

Angela Connor; GOLO Managing Editor


golo is stupid. quit wasting disk space on it. What a joke.

the point is to actually comment on articles. not some idiots blog that means nothing. wral sucks

Why do the comments on the bottom appear over and over again, page after page? Also, you used to be able to select your previously posted comment and it would link you right into the comment section where you left the comment. Now it's kinda random.

And moderating everything is slowing everything down. I don't have time to spend waiting on a comment to post and then respond, wait, respond... it's much too time consuming. a 4 minute conversation could stretch hours. Forget that.

This will probably be the last of my comments.

I see a desire and even a need for a forum to be able to share opinions on news and events. Unfortunately, it looks like WRAL is not going to make those opportunities as available as possible. That's a shame; I think it would have lots of posters and readers if it were to measure up to what people want!

Maybe someone can come up with a local opinion site that would be easy to use and available to all who wanted to participate. Maybe a site named inmyopinion.com or something similar. I'm sure there's already a site by the name I just mentioned. I'm not even going to bother to check. But you get the message. Judging from the comments that have escaped WRAL's censors there certainly seems to be a market for a similar forum. Apparently WRAL is either not interested or they don't have the time. Either way, we're left in limbo. But that's about the way it's been on here anyway with the hours and hours time lag between posts!!

open at 7am and close at 7pm? does that mean GOLO and wral.com comments shuts down at 7pm? can you elaborate more on this?
GOLO

Response from GOLO:
Yes, beginning tomorrow news stories will be open for comment between 7am and 7pm. That's "news" stories only. GOLO blogs and other content will be open 24/7 and it will be very easy to start your own GOLO blog from within the comments area of news stories. We do plan to open news stories for comment on the weekends in the near future.

Angela Connor, GOLO Managing Editor


I would like to see better reporting on real items of interest. For example over a week the story about the missing marine has dominated, yet not one word about the Supreme court denying certiorari for the redress of grievances for unconstitutional behavior of government!

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