WRAL SmartShopper

WRAL SmartShopper

General Mills takes away your right to sue if you print their coupons and more!

Posted April 18, 2014

General Mills cereals

General Mills recently updated their website to indicate that if you have done any number of activities linking you to General Mills and then you have a problem with their product, you have to go through  "informal negotiations or through binding arbitration.” No lawsuit for you!

An article from, quotes the new General Mills policy which states, "“By using our websites, joining our sites as a member, joining our online community, subscribing to our email newsletters, downloading or printing a digital coupon, entering a sweepstakes or contest, redeeming a promotional offer, or otherwise participating in any other General Mills offering, you are agreeing to these terms.” 

Basically, they are claiming that if you have just about any contact with them, you can't sure for any reason.  The article indicates that The New York Times broke the story and that General Mills has been trying to downplay the new legal stipulations ever since.  They have since clarified that their online communities are only those on their website and not sites like Facebook. 

Will this actually hold up in court? Who knows. The fact they they are trying to get out of having any real legal responsibility for wrongdoing is certainly not giving consumers that warm & fuzzy feeling.  A number of their Facebook "fans" are no longer fans and are making their position regarding this new legal stance very clear.

Will you "unlike" them on Facebook or stop using General Mills products because of this?


Please with your account to comment on this story. You also will need a Facebook account to comment.

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  • beths Apr 19, 2014

    Just unsubbed to Pillsbury and Betty Crocker. My husband will just have to learn to like some other yogurt besides Yoplait!

  • luvstoQ Apr 18, 2014

    Guess I'm in the minority because it doesn't bother me. We'll continue to buy and print/use coupons as before. Every time I've signed up for just about any thing there is a box to check for agreeing to terms of service - really nothing new. How many people read the fine print before checking the box????

  • privilegesrevoked Apr 18, 2014

    View quoted thread

    Sadly, that's all too true. Everytime something like this comes up I think of the woman who won millions in court because she spilled McD's hot coffee on herself at the drive through. Makes you wonder how people make it through life if they are really that dumb, or that greedy (McD's had to be a greed issue, no one can believe hot coffee isn't hot enough to scald, right? or maybe not................)

  • Rolling Along Apr 18, 2014

    View quoted thread

    Because too many Americans are looking for a quick buck via a lawsuit, egged on my unethical lawyers?

  • sunshine1040 Apr 18, 2014

    But I can control what I purchase from them and after reading this article fIt will be nothing. Sorry but you just lost a customer.

  • scoutmomof2 Apr 18, 2014


  • alwh2009 Apr 18, 2014

    Hmmm. Makes you wonder why I would want to sue them? Now I just don't want to eat their food bc I'm thinking of what could be going on as to why they are fearful of lawsuits? I will finish that box of cinnamon toast crunch (after I look through the box)

  • rduwxboy Apr 18, 2014

    It would hold up in court. By agreeing to their terms of service, you obligate yourself by the 4 walls of the contract. This is not unusual, and certainly no different from any other programs, such as Checkout 51, which takes your data from the places you shop and sells it to 3rd party companies because your information becomes their asset, and you as the user agree to it.

  • raesmom1612 Apr 18, 2014


  • privilegesrevoked Apr 18, 2014

    I cannot imagine that this type of 'slip it on by you' without a formal acceptance of it would hold up in court.
    It will get tested no doubt, someone will file suit for some reason or another and the company might be willing to try to flap their gums about how the customer was a 'fan' of theirs blah blah.
    But I can't fathom any judge that would see this as an end all clause to remove liability from the company.
    I just don't see it.