Frontier: Durham customers see service return Friday
Posted August 1, 2014
Durham, N.C. — Frontier Communications customers is Durham should begin to get back online Friday afternoon, ending an outage sparked when a vehicle plowed into a box housing Frontier equipment Wednesday.
"Customers should start seeing services return this afternoon. Service is expected to be restored to all impacted customers by end-of-business Saturday," Frontier's Karen Miller said in a statement.
The car pushed Frontier's box entirely off its foundation, disconnecting television and internet service for customers in the areas of Terry Road, Bivens Road and St. Mary’s Road.
Dennis Bloss, vice president and general manager of Frontier, said crews were able to replace the equipment with an upgrade that will allow customers to upgrade their internet speed.