Dunkin' employee faces backlash for cop comment

Posted October 5, 2015

An employee at a Connecticut Dunkin Donuts is facing backlash after reportedly telling a police officer, "We don't serve cops here."

An employee at a Connecticut Dunkin Donuts is facing backlash after reportedly telling a police officer, "We don't serve cops here."

According to reports, the officer went into the West Hartford shop Saturday morning and stood in line. Authorities say the female employee looked at the officer and stated loudly, "We don't serve cops here."

When the officer turned to leave, he was approached by the manager and the employee, who apologized.

The officer suggested the employee also apologize to other patrons who were offended by the comment. All three then returned to the store where the employee did apologize, saying it was a joke.

The employee offered the officer free coffee. He declined.

Those who live in the area say the worker went too far.

"It's disrespectful, I think, to someone who's willing to put on a uniform and a gun and try to protect me and my town and keep it safe," one patron said.

After the incident was reported, Dunkin' Donuts put out this statement:

"We are aware of the situation at the Dunkin' Donuts at 1234 Farmington Ave. in West Hartford. The crew member exhibited poor judgment and apologized immediately to the police officer. The franchise owner, a long-time supporter of local police, has also reached out to apologize on behalf of the restaurant. Dunkin' Donuts and our franchisees share a commitment to the well-being and fair treatment of all guests."


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  • lowepg Oct 5, 2015

    Headline doesnt make much sense...

    Whats the "backlash" the employee faces? Being reprimanded into offering a free coffee?

    How about being FIRED?

  • Lisa Lisa Oct 5, 2015
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    Apparently this is a Dunkin Donuts problem with their employees and law enforcement officers. Check out this article. Same ridiculous behavior. Different State.

  • Sherrill Craig Oct 5, 2015
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    View quoted thread

    Can you cite a source for that, please? I think you are full of beans.

  • Steve Willyg Oct 5, 2015
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    When hide in the shadows and make your little snid remarks you are the only that know exactly how stupid you are! He was there for coffee I take it you are that pittiful and can't read!

  • Jim Hugs Oct 5, 2015
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    View quoted thread

    Well I heard Obamacare requires fast food places to withhold food from unhealthy people.

  • Erika Phipps Oct 5, 2015
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    I wish the officer had accepted the coffee with the apology, further proving he was on the high ground. But if so, he'd have needed to watch the employee VERY carefully through every step of the process. ;-)

  • Roger Way Oct 5, 2015
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    I wore a badge for 25 years through the 70's-90's. I heard far worse than this many times over. I never called the person out or took offense. It was the nature of the game played with those who hate us. This is small time Bull. I don't even understand why it is considered news beyond the typical P.C. Garbage. Joke or Diss - an apology was offered and accepted. Move on...

  • Amy Johnson Oct 5, 2015
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    Wow. Hope this employee never needs police assistance. I would suggest he call a crackhead before dialing 911 with this attitude. Joke or no, it was wrong.

  • Andrew Gluck Oct 5, 2015
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    The owner should have fired the employee on the spot otherwise his apology is meaningless and the employee only apologized to keep their job.

  • Chris Perry Oct 5, 2015
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    Off course it was a joke when the employee got caught.