Local News

Duke Energy warns customers of scam

Posted December 20, 2012

— Duke Energy is warning customers in the Carolinas to be aware of a new bill payment scam.

The company said Thursday that more than 35 small business and residential customers in North and South Carolina have been targeted by the scam since mid-November. Some have lost as much as $900, the company said.

The scammed customers receive a phone call from someone claiming to be a Duke Energy representative who says the customer’s electricity will be disconnected if they fail to make a payment within the hour. The customers are instructed to purchase a prepaid debit card and call back to make the payment.

Duke Energy said customers who have delinquent accounts receive multiple notifications over several weeks prior to disconnection. And the company does not ask customers to purchase prepaid debit cards to pay their bills.

Anyone who receives a suspicious call is urged to hang up and call local authorities, then call Duke Energy at 800-777-9898 or Progress Energy at 800-452-2777.


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  • wildpig777 Dec 20, 2012

    i'm confused is duke talking bout the merger scam?

  • geosol Dec 20, 2012

    Duke should warn us all of the scam that they're fixing to pull on the good people of North Carolina now that their lobbyist, PAT McMONEY, is our Governor-elect. Look for unmitigated rate increases for his corporate benefactors.

  • turtledove Dec 20, 2012

    Duke Energy are just mad they didn't think of it first. The biggest scam they pulled is on us customers. Just wait until the news dies down. We are all going to have to take second jobs when those rate increases come down the pipe. Then they will claim they have to raise rates to pay for new technology the same way time warner holds us up every year about this when those fee increase letters come in the mail. SICKINING!

  • Rebelyell55 Dec 20, 2012

    I agree with some on here, this is small potatoes compared to the scam Duke and the regulator pulled on the citizens of NC.

  • exador7 Dec 20, 2012

    It's just a ploy to get double payment from people that don't watch the news.

  • SmokeWagon Dec 20, 2012

    Yea...Duke Power is mad cause THEY didn't think of the scam first...and some of that cash THEY want to take is going into someone else pocket....!!!!

  • charmcclainlovesdogs2 Dec 20, 2012

    of a new bill payment scam.

    Duke needs to get ahead of the criminals. Warning them is just not enough.

  • whatelseisnew Dec 20, 2012

    "You mean there is a scam beyond Duke Power and their absurd executives."

    The scam is solar and wind power and government regs prohibiting the use of cost efficient fuel. Be sure to not complain as your rates keep climbing.

  • affirmativediversity Dec 20, 2012

    "Duke Energy warns customers of scam"


    That's rich...kind like the pot calling the kettle black.

  • gnewsome1 Dec 20, 2012

    The scam began when Duke took over Progress Energy.