Do not call list won't stop all robocalls
Posted February 26
Signing up for the National Do Not Call Registry can put a stop to many telemarketing phone calls, but it's not a fail-safe.
Many robocalls from companies can still get through on cellphones despite the best efforts of consumers and federal officials, who are working to crack down on delinquent marketing companies.
Richard Berman, who recently added his cellphone number to the national list, said it hasn't kept companies from calling.
I'm still getting two or three calls a week on my cellphone," he said. "It's really very annoying."
The Federal Communications Commission prohibits telemarketers from using automatic dialers to call cellphones, but some brazen companies call anyway. Charities and political candidates aren't monitored by the FCC, either, so those calls are still permitted, as well as calls from companies with which you have an existing business relationship.
"The problem is that enforcing the rules on unwanted marketing calls is tough," Consumer Reports' Margot Gilman said. "Some unethical companies go ahead and call you anyway, even if you are on the Do Not Call Registry."
Consumer Reports says there are several ways to handle the calls. First, hang up immediately without pressing buttons. Auto-dialers can register button pushes and may keep calling.
Consumers without caller identification should report the number to the Federal Trade Commission online.
People can also use a new service called Nomorobo, which identifies and hangs up on robocalls.
"Check with Nomorobo.com to see if your carrier has the simultaneous ring feature that enables the service," Gilman said.
Only a few carriers currently offer the free service.
To sign up for the National Do Not Call Registry, consumers can register by calling 1-888-382-1222 from the phone number they wish to register or going to DONOTCALL.gov.
Consumers must have an active email address to register through the Internet.