Customers want money, answers after popular Raleigh shop closes doors
Posted January 4, 2016
Raleigh, N.C. — Customers say they want answers and the money they are owed after a once-popular Raleigh consignment shop closed its doors last month.
A customer of the Passage Consignment Shoppe who identified herself only as Sarah said she and other customers received an email from Emily Fallin, the store's owner, on Dec. 4. The email said the store would be moving at the end of the year and that all merchandise would be cleared out to make room for a new "visual image."
The email noted that consignors would be paid any money they were owed by check and could pick up their checks during normal business hours, by sending an email, or by mailing a stamped envelope to the store. According to Sarah, emails bounced back, and no one was manning the shop.
"I felt cheated," she told WRAL News. "I felt like it was very unfair. The fact (Fallin) has not replied back to any emails, any messages, the fact that nobody is there...we can't get in touch with the anybody."
WRAL reached out to Fallin. She said the store does not have a working phone but that the new store will open Feb. 1 at 2002 Fairview Road.
Fallin insisted customers have not been left high and dry and said the checks were mailed out before Dec. 31, as indicated in an email.
Customers told WRAL they still have not received their checks but are hopeful they will get them soon.