J.C. Penney to close High Point store in reorganization

Posted January 24, 2011

More layoffs in N.C.

— J.C. Penney Co. is closing some stores, outlets and call center locations and continuing to work on an exit from its catalog business in an effort to streamline operations and boost profits.

Among the stores being closed is one in High Point, N.C.

However, the company will be adding some other jobs in North Carolina. It is closing aSacramento, Calif. Custom Decorating Fabrication facility but will keep open its remaining facility in Statesville, N.C

Workers will be added at that plant in order to meet customer demand, the company said in a statement.

The department store operator also said Monday that Vornado Realty Trust Chairman Steven Roth and activist investor William Ackman will become board members. Penney's enacted a "poison pill" in October after both Ackman and Vornado took large stakes in the company.

Ackman and his hedge fund Pershing Square Management have pushed for major changes at retailers he holds stakes in, such as Borders Group Inc. and Target Corp.

In an interview on CNBC, Ackman said J.C. Penney is a great company and a great brand, but could be a better retailer. He noted that the company has had success with its Sephora boutiques, but that sales per square foot over the past 10 years have not made progress and margins are off.

Penney reported in November that its gross profit margin slipped to 39 percent from 40.6 percent in the third quarter due to heavy discounting and the discontinuation of its big catalog.

Penney plans to close six underperforming stores and two call center locations.

It is also reorganizing its custom decorating business, which includes closing the California facility and shifting to managing 300 decorating studios instead of 525 of its current in-store studios.

The retailer's exit of its legacy catalog business includes shuttering 19 outlet stores that carry a large amount of catalog merchandise. Penney announced in November 2009 that it would stop publishing its twice-yearly "big book" catalogs. The company will also close one furniture outlet store in Rancho Cucamonga, Calif.; it will have two remaining such stores.

The company did not disclose how many job cuts would be involved in the actions, which will take place during the course of the year.

J.C. Penney currently runs more than 1,100 department stores in the U.S. and Puerto Rico.

"As we continue to position our company for the future, we determined that these steps are necessary to capitalize on the growth opportunities we see ahead while we ensure we are managing costs appropriately and continually enhancing the profitability of our operations," Chairman and CEO Myron E. Ullman III said in a statement.

The retailer, based in Plano, Texas, expects the moves to add about 7 cents per share to 2012 earnings. It will take charges of about 8 cents a share in the fourth quarter and 5 cents per share in 2011 related to the actions.

Penney, which will report its fourth-quarter results on Feb, 25, has recently found some success with exclusive brands. The company is the only U.S. retailer to sell Liz Claiborne and Claiborne women's wear, except the Isaac Mizrahi-designed Liz Claiborne New York brand, which went to QVC. It is also the only department store selling MNG by Mango, a European clothing brand, a big coup as fast-fashion players have been a big threat to department stores.

Earlier this month J.C. Penney reported revenue at stores open at least a year rose 3.7 percent in December, part of the crucial holiday selling period. The figure beat analysts' expectations; the measure is a key indicator of a retailer's health because it gauges results at existing stores instead of newly opened ones.

Ackman and Roth are expected to be a part of J.C. Penney's board by its board meeting on Feb. 22, increasing the board's size to 13 members from 11 members. Another director is expected to be added in the near future, the company said.

When Ackman disclosed the stake in October, he said Penney's stock was undervalued and he planned to discuss "business, assets, capitalization, financial condition, operations, governance, management, strategy and future plans."

In Penney's statement Monday, Ullman said, "We welcome Bill and Steve to the board. They share our passion for operational excellence and are committed to enhancing value for all of the company's shareholders."

J.C. Penney shares closed Friday at $30.34.


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  • retiredcfcc Jan 24, 2011

    Eduardo1, What are we supposed to do, work for free? They don't sell their goods cheap. USA workers lose, CEO's Win. Does your job pay you a cheap wage and no benefits, if so are you happy working for nothing. Maybe you are like the CEO's, big salary, nice serverance package when you leave. GOD BLESS

  • whatelseisnew Jan 24, 2011

    "but you're right if you live in Cary you shouldn't have to travel to Raleigh."

    Oh my the horror.

  • Eduardo1 Jan 24, 2011

    retiredFCC.simple fact of life, our wages and benefit packages are just to high to compete with: Mexico, China, Bangaladesh, etc and it does not appear that it will EVER be different. We are a USER nation.

  • airbornegirl16 Jan 24, 2011

    I agree with you Ladybug. I love going to JC Penney to get clothes for my 1 yr old but the one in Cary seems so limited and it feels cramped. The one in North Hills has a better selection, but you're right if you live in Cary you shouldn't have to travel to Raleigh.

  • retiredcfcc Jan 24, 2011

    Penney's and Belk's, both cater to much to Mexican clothing now. You can't buy American made anymore. From every part of the world, no USA made. No wonder we have high unemployment, send jobs oversaes, make good results for CEO's, at the expense of a wagw earner losing his job for cheaper labor. YOU ARE RIGHT I DON'T LIKE SENDING WORK TO OTHER COUNTRIES AT THE EXPENSE OF AN AMERICAN WORKER.

  • Ladybug Jan 24, 2011

    It would really be wonderful if JC Penney would consider remodeling the Cary Towne Center store and expanding the Petite Dept. or getting a new buyer. The store just doesn't offer enough and the people in Cary, Apex, Holly Springs, etc. shouldn't have to travel to Raleigh to shop at a decent store.