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Unemployment filers encounter more online trouble

Posted October 12, 2009

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— Unemployed North Carolinians were having trouble Monday filing weekly benefit claims online with the state Employment Security Commission.

The incident was at least the fourth time this year the ESC was having trouble processing online benefits claims.

The ESC said Monday that it is "experiencing technical problems with our Internet systems. Customers might not be able to login or access some online applications, including filing claims."

ESC spokesman Andrew James said the ESC paid out a record $37 million in jobless benefits for claims made Sunday and had processed about 69,000 claims by late Monday afternoon.

Problems filing claims on the ESC's Web site were first reported in January, then twice in August.

In January, ESC officials said they had added servers to handle more traffic as the unemployment rate goes up. In August, North Carolina's unemployment rate stood at 10.8 percent.

The ESC urged people to file benefits claims by phone.

To file a new initial claim, call 1-877-841-9617. To file a weekly certification, call 1-888-372-3453.

Weekly claimants with odd-numbered Social Security numbers should call Monday and Wednesday through Saturday. Weekly claimants with even-numbered Social Security numbers should call Tuesday through Saturday.

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  • Adelinthe Oct 12, 2009

    oldschooltarheel - "been self-employed the better part of 15 years - according to NC, not eligible - works well for me."

    I wouldn't be too smug about that. Many business have folded in the past year. With your attitude towards others, yours might be next.

    God bless.

    RB

  • Adelinthe Oct 12, 2009

    oldschooltarheel -

    It's NOT a charity; it's an INSURANCE.

    When you work, your employer pays into it. If the employer didn't have to pay into it, one might assume then that their employee's pay might be higher if the employer were honest.

    Therefore, when one needs unemployment benefits, it's already been paid for for them and like is part of their employment benefit package from their last employer.

    You better look into it, cause I have a feeling you're going to need it soon, cause Karma is a one eyed whale and your criticism of those on unemployment dinged your Karma points.

    ta ta

    God bless.

    RB

  • oldschooltarheel Oct 12, 2009

    exwife1956 - been self-employed the better part of 15 years - according to NC, not eligible - works well for me.

  • Adelinthe Oct 12, 2009

    computer trainer - "Even if you were getting a check, if the banks are closed, then it is the FEDS fault, not the States."

    No offense intended friend, but if ESC's systems were down today, that means no one will be able to file until tomorrow. That means a deposit which should have been made Tuesday morning won't appear until Wednesday, and that's two days later than usual.

    So part of the problem is the banking holiday, but part of the problem is the failure of the ESC's filing system which just failed for the 4th time in 10 months.

    God bless.

    RB

  • Adelinthe Oct 12, 2009

    "Today is not a State Holiday, so you would get paid today." We have to wait cause the banks are closed.

    We DID have to wait because banks aren't open on Columbus Day.

    sheesh

    These people that have jobs have absolutely no idea what it's like to get laid off, to send out over 100 resumes in a year, to fill out over 50 applications during the same period of time and to not get one single telephone call.

    And I'm highly talented and employable. The link to my resume is at my profile.

    It's not easy sitting on this computer day after day trying to think of websites to go to so you can put in an electronic application or find an email address to send your resume to. Then not to get a single call because tens of thousands of others are applying for the same jobs you are.

    You should try it some time. If Karma finds you, maybe you will, but I hope not for you and your family's sake. Cause the job market is a booger.

    God bless.

    RB

  • Adelinthe Oct 12, 2009

    "One day won't hurt you, if it does, you need help."

    That's why we're on unemployment whoever you are that apparently has a job or has a spouse that has one.

    10%+ in NC can't find a job cause their industries disappeared last fall. That means that when these systems fail, 10%+ of the people in this state are counting pennies and holding off creditors.

    Get a grip!!!

    God bless.

    RB

  • exwife1956 Oct 12, 2009

    oldschooltarheel, it might be charity but i am gonna take anything i can until i get a job. This is the first time in 20 years I haven't had a job and I deserve unemployment just like anyone else has. I sure hope you don't ever loose your job because I am sure if you are offered unemployment(charity) you will turn it down, yea right..

  • Adelinthe Oct 12, 2009

    "The ESC urged people to file benefits claims by phone."

    The line is ALWAYS busy.

    God bless.

    RB

  • oldschooltarheel Oct 12, 2009

    Forgot to add - when one is given more than one has contributed, by definition that which is given is Charity. Same thing whoever is doing the handing out. Take more than you gave - Charity. Try to colour it up any way you please - benefit, pay, entitlement - if you were given more than you put in, it is Charity. This is true for unemployment "benefits", Medicare, Social Security - if you draw more than you "Kontributed" it is Charity to you.

  • oldschooltarheel Oct 12, 2009

    mondosinistro - The entire premise that somehow it makes sense for "The Guvmint" to take any of a worker's pay to re-distribute or dole it out (presumably when the worker "needs" it) is fundamentally over intrusive & flawed. It assumes "the worker" can't autonomously allocate his/her income & must pay "The Guvmint" do allocate for him/her - the resulting clustermess being described both in the article & in reader comments. What is not being discussed is the assumption that "The Guvmint" has become "Big Brudder" - the source of all things people "need" rather than workers doing exactly the same without surrendering the cut to "the Guvmint" allocator. No, that is not discussed because too many now want more than they could/would save on their own & thus gladly pay in a bit to hopefully get a buck. That is the problem with "The System". Making a reservation out of America, creating dependency & fostering entitlement, one group at a time.

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