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6:45 p.m. • 2-10-12

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AG: Peak Fitness may only accept monthly payments


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Attorney General Roy Cooper
Attorney General Roy Cooper

Peak Fitness will stop selling prepaid memberships and collecting other advance payments, effective Friday, the state attorney general’s office announced.

The agreement came as a result of a lawsuit filed by the state against the health club chain. In the past five years, the state has received more than 500 complaints regarding Peak-related health clubs, Attorney General Roy Cooper said.

The consent agreement is the second against Peak Fitness this year. In January, the chain agreed to designate a single point of contact to handle consumer complaints, clearly post contact information for Peak’s billing company, give advance notice to gym members and the Attorney General’s office when a health club closes or transfers memberships, and purchase and maintain appropriate bonds for each health club.

Since that time, Peak Fitness has closed gyms in Charlotte, Garner, Knightdale, Raleigh and Winston-Salem. Also, Peak Holdings, a subsidiary of Peak Fitness, filed for Chapter 11 bankruptcy in April.

In May, the company’s bond holder canceled the bonds required by law for each club to reimburse member payments if the club closes. As a result, the state filed suit, prompting Thursday’s action.

Peak Fitness can continue to operate but can only collect money from customers who pay month to month for their membership. Until the company can get bonds, it is barred from selling prepaid memberships.

"We wanted to make sure that consumers were covered," Cooper said. "Consumers should not be left out in the cold when a health club closes its doors. We want to make sure they get their money back. If there's no bond, they can't get their money back."

Health club members can report problems to the state Consumer Protection Division at www.ncdoj.gov or toll-free at 1-877-5-NOSCAM.

RELATED TOPICS: Knightdale, Raleigh, Garner, Bureau of Consumer Protection

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*sad not saw

Gold's didn't change its name, Beyond Fitness just bought the locations and Peak bought Beyond Fitness who was as crooked as it gets. Gold's is still a reputable gym.

awwww how saw for Peak. As a former employee, I am glad the AG is cleaning them up but they have a long way to go.

No wonder they had to keep changing their names. It was Gold's Gym, Beyond Fitness and now Peak Fitness. I got screwed by them also a few years ago. I'm glad the AG's Office is kranking down on them.

We joined the Garner location and then started going to the Knightdale location, well they are both now closed and they expect us to go to their downtown location which is 30 miles from my home in Zebulon. I have attempted to cancel my membership and IF you can get them on the phone they tell you they will cancel it but then they hang up on you and never send you confirmation that it is cancelled. I guess I am going to cancel my credit card that is charged and then let them try to get more money out of me. Peak Fitness is doing this all over the Southeast, opening clubs and taking memberships, bringing in used equipment and then closing the doors with no notice. They take memberships up until the day they close and lock you into a contract, they need to be put out of business immediately.

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