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5:07 a.m. • 2-7-12

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AT&T launches digital TV service in the Triangle


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AT&T U-verse
AT&T U-verse

AT&T is now offering its U-verse TV service as well as high-speed Internet service in the Triangle.

U-verse includes more than 75 high-definition channels as well as digital video-recording capability.

AT&T is positioning the service as an alternative to cable and satellite TV services. The North Carolina General Assembly helped open the way for AT&T to offer the TV service in 2006 when it passed the Video Service Competition Act.

"This is actually a step forward in providing video entertainment,” said Bob Sellman, with AT&T. "That gives us the capability to start integrating features of computing, as well as video."

The experience is much like watching cable or satellite TV,  with an on-screen programming guide. However, AT&T says U-verse has a big advantage when you want to use the DVR. With a single recorder, you can watch shows on any connected TV in the house.

"No more being glued to one particular TV, because that's the only place where you have something recorded," Sellman said.

U-verse is available to people only in the AT&T service area. Packages start at $44 a month.

With the new competition, Time Warner Cable reported it is adding new features, including more high-definition channels. A service that allows you to restart and watch programs from the beginning is also in the works. Plus, a feature that allows you to watch shows you missed, up to 48 hours after the program originally aired.

"You really have to take a look at it and just ultimately decide what you're getting and what you're paying for,” Sellman said.

AT&T is currently taking orders for U-verse. The phone company is also offering a new suite of high-speed Internet services.

  • Max 18: Downstream speeds up to 18.0 megabits per second (mbps), upstream speeds up to 1.5 mbps
  • Max: Downstream speeds up to 10.0 mbps, upstream speeds up to 1.5 mbps
  • Elite: Downstream speeds up to 6.0 mbps, upstream speeds up to 1.0 mbps
  • Pro: Downstream speeds up to 3.0 mbps, upstream speeds up to 1.0 mbps
  • Express: Downstream speeds up to 1.5 mbps, upstream speeds up to 1.0 mbps

You can sign up online or at AT&T retail stores.

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115 Comments


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Latest Comments
Good that TWC gets competition, but as others said, AT&T has its own problems.

Maybe TWC needs to offer pkgs w/ no Web hosting or email. Not had much trouble getting to the Internet with TWC but MAJOR problems with email, now with Web hosting.

Last week they cut off hosting for my Web site! Cust svc said they sent multiple emails over the last month. I never got ONE. And what am I supposed to do when people look for my site and get a dumb error message with NO referral to the new URL? Last night I spent an hour with tech support trying to migrate files, but they couldn't work it out and have to call again tonight. And all they offer to make amends is a $25 credit. $25 is just insulting. It'll cost me half of that just in per-minute cell charges working this out.

Webmail used to have problems for YEARS, till they revised it. It simply couldn't send messages. Tech support said I needed to upgrade Java. That made NO sense, as the problem occurred from ALL computers. So typical.

I like how some people will right about things that they do not have service for. I called last week to setup service for ATT TV for today. The service works great. You get more programming offers at a reduce rate. You get to record up 8 shows at one time and watch them in different rooms. I also have internet and there is no slow in speed plus there is more HD programming then TWC. Also, there where 3 ATT techs out for service work. Some need to know all the facts before making statements.

I love the fact that everybody who pays for TV is paying to watch advertisements. Grow some brains, sheeple! You're PAYING to watch ADVERTISEMENTS.

someone explain how when you request an additional service and they ask if youd also like xyz and you respond NO THANK YOU, very cleary. then you get your bill and you are being charged for xyz. this is a blatant and intentional practice by TWC to try and sucker customers into paying what they see as a minimal charge hoping it goes unnoticed, thsi has happened on more than 1 occasion.....snakes

I prefer to give money to companies that don't help the NSA illegally spy on US citizens.

Also, I wonder if AT&T mentioned anywhere that watching TV using U-Verse shares the same bandwidth as your internet connection. If you are recording 4 channels at once, there won't be much bandwidth left over.

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