Log in to WRAL.com with one click using your favorite social network:
OR
Log in using your WRAL.com account:



Wrong email/password combination.

Forgot password?

Register with WRAL.com using your favorite social network:
OR
Register for a WRAL.com account using our web form.

Login Options

5:54 p.m. • 2-12-12

Weather Forecast for Raleigh

  • Mon: Partly Cloudy.
    • Hi: 50° F
  • Tue: Rain.
    • Hi: 53° F
  • Wed: Partly Cloudy.
    • Hi: 57° F

Other Locations

> 7 Day Forecast

Doppler Image

Marketplace Links

Social Links

Main Menu

Tara Calishain kittie and her Kindle

TechTalk Blog: Consumer Tech News

 Want to stay current on the latest tech issues and trends? Find out about cool stuff you can use, news you should be aware of and resources that should come in handy with WRAL's TechTalk with technology writer and researcher Tara Calishain.

RSS Feed

Hardware Notes -- Good News and Bad News

Couple hardware notes today, with good news and bad news. I'll give you the bad news first because I know you want to get that part over with.

The bad news is that local PC maker Lenovo has issued another recall, this time of over 150,000 laptop batteries. The batteries can overheat and pose a fire hazard. Can you guess who made the batteries? If you thought Sony, give yourself an A. Details about the model numbers at risk and other details are available at http://www.cpsc.gov/cpscpub/prerel/prhtml06/06270.html; Lenovo's details and instructions on what to do with recalled batteries is available at IBM.com.

Okay, that's the bad news. Here's the good news, at least if you're a hardware nerd. Recently I had to install a couple new computers at work. The computers were quite a long way away from an outlet and I found myself needing a power strip with a very long cord. I looked around locally and the longest cords I could find were 12-footers (at Staples and CompUSA.)

So I thumped Google a little bit and found power strips with 15-foot cables at a place called Sweetwater Sound, at http://www.sweetwater.com . They looked good and the price was decent, but I needed the strips in a hurry so I called the 800 number. Within a minute I was talking to a person, and within ten minutes I had put in an order. I ordered pretty late in the afternoon -- after 2pm -- but the strips were shipped the same day. (I got fast shipping, but if you're willing to wait Sweetwater offers free FedEx ground shipping with no minimum purchase.) Two days later I got an e-mail from the rep I talked to with additional information and all his contact information, and later that morning I got the power strips themselves -- they're very heavy (metal, not plastic), with sturdy cords, and work great. Then yesterday, I got a letter from the company thanking me for my business and asking for any suggestions about things they could do to make my experience better.

Heck, the only suggestion I have is that they sell more computer equipment so I can deal with them all the time! As you might guess from the name, Sweetwater Sound sells mostly musical equipment, but they do have some useful stuff for computer folks with power equipment and cabling/cable organizers.

Disclaimer: my only relationship with this company is as a satisfied customer. They don't even know I'm doing this. I wish all the companies I buy computer gear from were half this easy to deal with!
Read More Posts from this Blog
e-mail print friendly

0 Comments


WRAL.com welcomes your comments on this story. All comments are moderated prior to publication based on our posting guidelines. Please review them prior to posting and if your message is not approved.

This story is closed for comments. Comments on WRAL.com news stories are accepted and moderated between the hours of 8 a.m. and 8 p.m. Monday through Friday.


Featured Blogposts

  • scotty and mr wuf

    American Idol and Garner native Scotty McCreery performs at N.C. State's Hoops 4 Hope. The circus is in town. And Olympic-level table tennis stops in Cary. Here's what's happening this weekend.

  • Hoops 4 Hope on Feb. 15, 2009

    The Hillsborough Street Community Service Corporation is sponsoring Play 4Kay events on Hillsborough Street starting Feb. 8 to support Hoops 4 Hope and the Kay Yow Cancer Fund.

  • Heart

    Showering your loved ones with goodies is always fun to do on Valentine's Day, but not if it leaves you drowning in debt! With a little planning and creativity, you can show your loved ones you care and stay within your budget.

Other Recent Blogposts