Bugs, mildew, trash: Raleigh apartment manager says problems will be fixed soon
Posted August 16
Raleigh, N.C. — Stuck-on food, bugs, mildew and trash were just some of the complaints made by residents at the Vie at Raleigh apartment complex in Raleigh when they moved in Tuesday, but the general manager says repairs should be complete by Wednesday evening.
When Darryl Schoggins went to move in to his "move-in ready" apartment at the complex on Wolf Creek Circle, it was a mess.
"We had cockroaches in the bathroom. The whole apartment smelled like smoke," he said.
He is one of dozens of residents who complained of similar problems with their units.
‚ÄúWe‚Äôve had to repair the dryer vent. There‚Äôs no filter in the air conditioner. It is nasty. I‚Äôve never seen anything so nasty,‚ÄĚ tenant Morgan Langdon said.
Langdon said her apartment was so disgusting that she tried to break her lease on the spot, after multiple conversations with an apartment representative.
Kamie Henderson, the general manager of the Vie at Raleigh, said the company contracts out a lot of its work, and several maintenance employees quit at the last minute.
"We did have a few issues with our move-in ready apartments, and that's obviously not where we wanted to end the day yesterday," she said. "I had some of our painters and cleaners that quit ‚Äď we do contract that out ‚Äď and we had some leasing staff quit as well."
Though Scroggins was frustrated, he said he just hopes things get better.
"The onsite general manager actually did come to our apartment personally and go through the entire thing and tells us that our mattresses were going to be replaced and (we‚Äôll get) a new couch," he said.
"It's something that we've lived and we've learned, and we're going to make sure that the residents are happy with their apartment and the experience we are able to provide them," Henderson said.
Vie is not affiliated with local universities but boasts shuttle services for students and North Carolina State University and William Peace University on its website.