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Bugs, mildew, trash: Raleigh apartment manager says problems will be fixed soon

Posted August 16

— Stuck-on food, bugs, mildew and trash were just some of the complaints made by residents at the Vie at Raleigh apartment complex in Raleigh when they moved in Tuesday, but the general manager says repairs should be complete by Wednesday evening.

When Darryl Schoggins went to move in to his "move-in ready" apartment at the complex on Wolf Creek Circle, it was a mess.

"We had cockroaches in the bathroom. The whole apartment smelled like smoke," he said.

Students met with bugs, mildew in âmove-in readyâ Raleigh apartments

He is one of dozens of residents who complained of similar problems with their units.

“We’ve had to repair the dryer vent. There’s no filter in the air conditioner. It is nasty. I’ve never seen anything so nasty,” tenant Morgan Langdon said.

Langdon said her apartment was so disgusting that she tried to break her lease on the spot, after multiple conversations with an apartment representative.

Kamie Henderson, the general manager of the Vie at Raleigh, said the company contracts out a lot of its work, and several maintenance employees quit at the last minute.

"We did have a few issues with our move-in ready apartments, and that's obviously not where we wanted to end the day yesterday," she said. "I had some of our painters and cleaners that quit – we do contract that out – and we had some leasing staff quit as well."

Though Scroggins was frustrated, he said he just hopes things get better.

"The onsite general manager actually did come to our apartment personally and go through the entire thing and tells us that our mattresses were going to be replaced and (we’ll get) a new couch," he said.

"It's something that we've lived and we've learned, and we're going to make sure that the residents are happy with their apartment and the experience we are able to provide them," Henderson said.

Vie is not affiliated with local universities but boasts shuttle services for students and North Carolina State University and William Peace University on its website.

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  • Mary Escobar Aug 17, 11:22 a.m.
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    Management can try to claim that these issues are recent and due to contract workers quiting but I lived there in 2015 and couldn't get out fast enough. Literally. The lease couldn't be broken and every effort I made to move into another apartment fell through. I finally found someone willing to take over my lease and ran. The apartment was disgusting. Flies everywhere. Trash everywhere. Things were covered in mold. Nothing I did or said helped my case. I reached a point where I actually spoke to a lawyer to try to help me out. This apartment complex is awful.