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Boil-water order lifted for part of Harnett County

Posted November 14, 2011

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— The Harnett County Public Utilities department lifted a boil-water order Monday afternoon for northwest Harnett County.

The order was issued late Sunday for areas near Duncan after some customers lost service or experienced low pressure. 


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  • rebelyell57 Nov 15, 2011

    Hey Rebelyell55. Do they charge you for the water used during the flushes?

  • Rebelyell55 Nov 15, 2011

    Hopefully , they will at least learn a lesson from this.....
    November 14, 2011 7:32 p.m.
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    Nope, and don't expect much either if it happens again.

  • Rebelyell55 Nov 15, 2011

    Gee it's Harnett Co. and the public water department no less, what do ya expect? Luck that someone even did as much as they did.

  • ncsqrl Nov 14, 2011

    Don't they simply notify ALL their affected customers -via a simple automated phone call? Post something specific on THEIR website -instead of making us search all over for whatever vague info the news sites or towns can put up? Hopefully , they will at least learn a lesson from this.....

  • ncsqrl Nov 14, 2011

    this whole thing was horribly handled. we noticed the pressure drop Sunday morning, but could find no relevant info on the internet (news, harnett site, etc) regarding it. and they didnt mention a boil water order either. what vague info was there didnt mention our area, even tho we were affected and other neighbors had reported it. Then find out someone who lives in FV, got a call about it from Harnett County , yet they had No pressure loss and weren't affected! so mixed up. I emailed Harnett and it took about 4 emails before they ever admitted/addressed the fat that they skipped notifying our entire neighborhood. claimed we weren't on that RapidNotify list...well, its not easy to find - small print on their home page, and doesnt come up when do a search. They said, oh we notified everyone via media...well, I couldn't find anything online until later today (a little late!)

  • Fuquay Resident Nov 14, 2011

    Honeyman, there is a link right on the harnet.org page "Harnett County Rapid Notify System". It's hard to miss.

  • Honeyman Nov 14, 2011

    Just called Harnett County. They said you must be registered with their RapidNotify system in order to get alerts. Go figure, the RapidNotify is under their fire marshal page. They also said the boil water had been lifted. It is a little frustrating to have no water, contact Harnett Utilities, go the their website and other media outlet websites and see nothing until almost 24 hours later.

  • obs Nov 14, 2011

    A 'boil water advisory' and it's not in Creedmoor?

  • Fuquay Resident Nov 14, 2011

    I noticed the drop in water pressue yesterday morning when I went to take a shower. I haven't checked it yet today, I hope it's back up thought. I never received any phone call letting me know, I wonder if I'm affected.

  • tmed1938 Nov 14, 2011

    My complaint is that the Harnett County water system did not inform residents on Sunday, when the problem occurred. I appreciate WRAL providing the public service notification. When the water pressure dropped to zero yesterday it was obvious there was a problem. I stopped using the tap and bought bottled water instead, which I think is an intelligent precaution. Just an FYI, Harnett County Water System serves many Wake County residents. The news report for "Harnett County" serves its purpose as people should know who they are paying for their water. We are Wake County residents, don't live in the Wetstone subdivision but are affected by the water system break. I hope we get clean water soon and are informed by the water system (or WRAL) when it is safe to drink.
    Aida...I guess when the pressure dropped to zero,you HAD to stop using tap water !!!