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Blown circuit to blame for Moore 911 outage

Posted August 14, 2013

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— An equipment failure is being blamed for disabling the Moore County 911 service. The system was down for about three hours on Sunday.

During that time, a man tried desperately to call for help when his neighbor's house caught fire. He eventually got through to the Highway Patrol, but the home, at 110 Birch Drive, burned to the ground.

Moore County Manager Wayne Vest told the Fayetteville Observer that a circuit blew, causing an outage that affected the backup system. 

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  • sunshine1040 Aug 14, 2013

    And he could not call fire department direct or even get an operator to. That is what is so sad about this story

  • SaltyOldJarhead Aug 14, 2013

    This would have been totally unacceptable and almost inconceivable just a few short years ago in the telecom world. There, products had to prove reliability to within a few minutes every year.

    Very sad to see world leading reliability fall to this level in the U.S.

  • hapd Aug 14, 2013

    That is just poor planning and design. Why wasn't the system covered by a UPS (uninterpretable power supply).