5 On Your Side

Authorities warn of NC Quick Pass scam

Posted July 11, 2014

— The North Carolina Department of Transportation is warning residents about an email scam connected to NC Quick Pass tolls.

NCDOT said Friday that customers in several states, including North Carolina, have reported receiving fraudulent emails requesting that they pay an outstanding toll balance. The emails include a link directing customers to an invoice or payment portal.

“NC Quick Pass will never request payment via email, and users should verify the authenticity of any sender before clicking a link,” NCDOT said in a statement.

Anyone with questions or concerns may call the NC Quick Pass Customer Service Center during business hours at 1-877-769-7277 or visit the website.


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  • John Ragan Jul 11, 2014
    user avatar

    the NC Quick Pass is a scam....quick someone alert the authorities

  • hi_i_am_wade Jul 11, 2014

    Another Quick Pass scam is run by the NCDOT itself. Twice I received a bill by mail even though my vehicle has never been on any of the tolls roads. The image is just the first half of the plate which is the same as my vanity plate. But why don't the cameras take a picture of an ENTIRE plate?

    If the keeps up I am calling the attorney general, 5 on your side, anyone. Even if I did live in Raleigh I would not use the toll roads out of spite. I wouldn't mind tolls if, and only if, the gas tax drops.

  • ligonmaterial23 Jul 11, 2014

    I ignore them anyway lol

  • Winchester-.308 Jul 11, 2014

    It's a scam to begin with.

  • Michael Lashley Jul 11, 2014
    user avatar

    I got the email but ignored it w/o clicking on the link! It seemed fishy