ALERT: Stop using Instant Pot Gem 65 due to melting

Instant Pot has issued a warning about the Gem 65 8-in-1 Multicooker overheating and melting and has advised customers to stop using the product IMMEDIATELY. Read on for the specific batchcodes that are included in this warning.

Posted 6:46 p.m. Feb 23, 2018 — Updated 6:46 p.m. Feb 23, 2018

Instant Pot has issued a warning about the Gem 65 8-in-1 Multicooker overheating and melting and has advised customers to stop using the product IMMEDIATELY.

The specific batchcodes that are included in this warning are 1728, 1730, 1731, 1734, and 1746. According to the Facebook page, "to verify the 4-digit batchcode, locate the silver label on the underside of the product. The batchcode is the 4-digit number located at the bottom right of the label."

No other Instant Pot have models have been included in this warning, at this time.

It appears from the posts on their Facebook page, that customers have been having issues with this model for weeks. Instant Pot indicates that they are working with the US Consumer Product Safety Commission regarding the safety of the appliance and will offer instructions for a replacement in the next few weeks.

The following message is posted on the Instant Pot Facebook page:

"Dear Valued Customers,

We have received a small number of reports of the Gem 65 8-in-1 Multicooker overheating, resulting in localized melting damage to the underside of the product. We believe the problem only affects batchcodes 1728, 1730, 1731, 1734, and 1746. To verify the 4-digit batchcode, locate the silver label on the underside of the product. The batchcode is the 4-digit number located at the bottom right of the label. We want you to know that we take any problem with our products extremely seriously as safety and quality are our primary concern, and we are working cooperatively with the US Consumer Product Safety Commission (CPSC).

We anticipate providing updated information and next steps regarding receiving a replacement Gem 65 8-in-1 Multicooker within the next few weeks. In the meantime, we are asking all our customers with a Gem 65 8-in-1 Multicooker from batchcodes 1728, 1730, 1731, 1734, and 1746 to immediately stop use of the product.

If you have any questions, please do not hesitate to contact our Customer Care team at 1.800.828.7280 x2. We are truly sorry for the inconvenience."

Do you have this model?

If so, have you noticed any issues with overheating and melting?

Suggest A Correction