5 On Your Side

Contractor, at Center of 9 Complaints, Talks With WRAL

Posted February 6, 2008

— WRAL's 5 on Your Side has received nine complaints against contractor Phil Piurkoski and his company, Dimensional Decking. Six are from customers, and three come from former employees.

Some complaints were resolved, but Piurkoski admittedly owes thousands of dollars to some of the other complainants. He told 5 on Your Side that he accepts some responsibility, but feels for the most part that the problems are not his fault.

“It was just the principle of him having our money and not calling us back,” complainant Paige Briggs said.

Briggs paid Piurkoski a down payment of $2,000 to build a deck. It was never constructed.

“Do you wonder what his problem is?" WRAL asked another complainant, Monty Monteith. "No, I don't. I don't. I don't care. We all have issues. We don't have to steal money," he said.

The Better Business Bureau has 12 complaints against Piurkoski on file. Court records show five judgments totaling more than $19,300 have been entered against him over the last 18 months. Six more judgments were found dating to 1989.

Piurkoski said he has not cheated anyone and blames the problems on unreliable workers.

"We had a lot of problems with crews. Couldn't keep good crews on-site," he said.

Some crew workers told WRAL that Piurkoski wouldn't pay them.

"Well, when you have someone who goes you know, halfway through a job and then leaves, I mean, what do you do?" Piurkoski asked. "I used to always get my jobs done. This is really the first time this has happened to me, in a long time."

Customers who complained to WRAL said their real problem was Piurkoski's failure to communicate. The complainants said  Piurkoski wouldn't even return phone calls.

"I was calling them. ... (And) probably didn't communicate as good as I could have with some people, and I'll own that," he said.

Piurkoski also promised to pay back three customers this week, including Briggs and Monteith.

"It's my business. I'm gonna make it good," he said.

Piurkoski claims one of our complainants broke the contract, so he will not refund that person's money even though the customer won a court judgment.

Piurkoski also told WRAL he plans to change the way he operates his business.


This story is closed for comments.

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  • GetaLIFE Feb 8, 2008

    Maybe he can sell his $808,000+ house that is listed on Wake Co's web site to help payoff his workers and customers.

  • moonpie Feb 8, 2008

    I got ripped off by a "less than virtuious" contractor who turned out to not even be licensed at all. The General Contractor's Board didn't do anything but document my complaint. The county inspections dept had no authority either.....RULE 1....DON'T PAY ANY MONEY UP FRONT.

  • shm Feb 7, 2008

    Do we live in a great country or what, Where else can you go, steal peoples money, do poor work or no work, and ignore the court? Buyer beware, check out contractors before you hire them and do not pay up front, and sign no contract w/o reading it.

  • swizki Feb 7, 2008

    A "friend" recommended this contractor to me several years ago and when I was in the decision-making process, Phil returned all my phone calls and came to my house several times. After the deck was built (and paid for), I had a few (very minor) problems but he never returned another phone call and my problems were never resolved. I would never hire him again.

  • Pharmboy Feb 7, 2008

    WHAT? Why is this guy still operating a business? If he doesn't pay a court order, he should goto jail. I just don't understand...blame everyone else and then say he doesn't care?

  • ncweddingdj.com Feb 7, 2008

    He's a crook. All his BS and blaming everything but aliens is typical among his slithering business brethren. An honest contracotr is proud of his or her work, is available to talk about it or problems that arise, makes good within his or her lifetime on projects not done or done poorly, etc.
    He really hated to even look WRAL's Troubleshooter in the eyes, and rarely did. A liar, too.

    Caveat emptor.