5 On Your Side

Newlyweds: We Want Wedding Photos

Posted August 29, 2007

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— Weddings can be expensive, especially the photography. So when several couples didn’t receive their pictures, they called WRAL’s 5 on Your Side.

The Connors was one of the couples who had complaints about a Cary business, Mark Fowler Photography.

“They had done such a good job with our engagement pictures, you know, we thought they were gonna follow through well with the wedding,” said Ramsey Connor.

Ramsey and his wife, Adrienne, were married last August, but they still don’t have their wedding album, they said.

When their engagement photos turned out so well, they went ahead and paid Fowler all of his nearly $2,800 fee. When they returned from their honeymoon, Fowler gave them about 450 proofs to choose from, they said.

“We were like, ‘Oh my gosh. They got that shot. I can’t believe it.’ You know, we were just overjoyed and excited,” Ramsey said.

The Connors placed their order in October. Soon after, Fowler sent three CDs confirming what the albums would include, they said. But months passed and the albums never arrived, despite the Connor's repeated calls and e-mails, they said.

The couple later went to Fowler's studio, but he wasn't there. In July, Fowler's son, Brian, told the Connor's they "understand 100 percent that you are upset" and they were "trying to finish the job as quickly as we can.”

When 5 on Your Side called Brian Fowler, he said his father was sick and the "business was doing pretty bad this year," but they hope to "have the problem resolved very soon."

The Connors should have their albums by Sept. 14, according to Brian Fowler. He also offered additional free prints because of their wait.

As for the two other couples who complained, Brian Fowler said the album for one of them is in the mail and the other couple can pick up their photo CD next Monday.

16 Comments

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  • Love my boys Aug 31, 2007

    I looked on craigslist.org for my photographer and paid $300.00 for over 500 images that were put onto a CD for my use. She was wonderful. We didn't pay her until the day of the wedding - no deposit, nothing upfront.

  • methinks Aug 31, 2007

    Jenny T, I love it. LOL Someone else has my first husband as well and she can have the pictures too. :-}

  • Kbo Aug 30, 2007

    Scarecrow Cow - Actually, scary enough, around $3000 is average for pictures these days. I couldn't believe that when a photographer friend of mine told me.

  • JennyT Aug 30, 2007

    Anybody want my wedding photos? Someone else now has the groom...

  • ncweddingdj.com Aug 30, 2007

    Ive been in the "wedding business" here in the Triangle, trhe Triad and the Sandhills since 1979. Many vendors are honest, do what they say they will do, charge reasonable fees, etc. Some are not, and see the business as a way to make that easy, quick dollar---knowing the excitement, the stress, the sense of urgency many couples experience for their wedding and the time leading up to it.

    My advice is to always check REAL references---not "testimonials," not those cheesy DVD's that can be bought off the INternet (demos), but REAL not pre-arranged, not bought references.

    And do heed the advice already here to NEVER pay it all up front!

  • Here kitty kitty Aug 30, 2007

    A friend of mine spent $30k on a wedding...the flowers alone were nearly $4k. Unbelievable......

  • CestLaVie Aug 30, 2007

    To the Connors: I hope you get your final product soon. It's looking good for you, and I think the photographer's family has good intentions. Dealing with illness can be hard when something is owed to us.

  • CestLaVie Aug 30, 2007

    TheCommentor: Let alone if the marriage even lasts for all that money spent!!!!!

  • JAT Aug 30, 2007

    $2,800 was cheap - maybe it's a case of you get what you pay for. Odd that they got a CD first - never heard of that. Oh well. Pictures are pictures and after they're looked at, usually end up collecting dust in the top of a closet.

  • Adelinthe Aug 30, 2007

    A business only goes down that quickly if something is very wrong, in this case, the illness of the father.

    Am sorry folks have had to wait for their photos, but am praying for Mark Fowler.

    God bless.

    Rev. RB

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