WRAL SmartShopper

WRAL SmartShopper

2 Coupon inserts today

Posted April 10, 2011

There are two coupon inserts in the paper today (April 10) including a SmartSource insert and one from RedPlum.


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  • thekeslings Apr 12, 2011

    Nancy, I didn't see your post until I posted the Thank You on Sunday after noon so I called customer service yesterday. What a nightmare!!! EEK! The woman that I spoke with spent 15 minutes telling me that the sales ads are placed by the stores in the areas they want them (I kept trying to explain coupon inserts). She said there isn't any way to send me the coupon insert and there was nothing she could do about it. When I asked to speak to someone else, she told me that she was the only person I could talk to. I ended up cancelling my subscription.

  • queene01 Apr 11, 2011

    I like to go to the store to pick up the paper - mine are inside the store so I always check to make sure there are coupon's in there!! You can google nc coupon insert schedule and it will normally tell you how many inserts there are... I think next week it's suppose to be 3!

  • itsmyownopinion Apr 10, 2011

    Thanks, Faye, for posting what they were. When I got five Michael's flyers, I was just sure I was missing coupons. If my paper delivery guy wants to leave extras, I would rather it be coupons than multiple flyers from any particular store.

  • thekeslings Apr 10, 2011

    Thank you Nancy. :)

  • Nancy Apr 10, 2011

    thekeslings, the carriers stuff the papers, so it's a carrier issue more than likely.

    Call before noon today to Customer Service (they leave early on Sunday's) and tell them you didn't get the insert and would like to have it delivered as soon as possible.

    I've had issues in the past with missing inserts and you have to call unfortunately.

    Sadly, it seems 'normal' because it happens too often to too many subscribers.

  • thekeslings Apr 10, 2011

    Faye, I get the N&O Sunday paper and only had the Red Plum insert. A couple of weeks ago I was missing a Smart Source. I'm going to call them but wanted to ask if that was normal.