banner
WRAL SmartShopper

WRAL SmartShopper

Coupons.com virus reports

Posted February 4, 2011

There is a lot of chatter on the deal sites right now about a possible computer virus on coupons.com. Many people are reporting that while using coupons.com, a new browser window or pop-up appears and indicates it is AVG anti-virus software. The real AVG software is a legit anti-virus sofware BUT this is not the real thing. It appears to be a virus pretending to be anti-virus software so you will click on it. It then instructs you to scan your computer by clicking the button on the screen. DO NOT click the button. Once the button is clicked the virus is "unleashed" and it is causing a number of problems for people. This morning, I received an e-mail from a Smart Shopper who thinks her computer was infected while searching for coupons on coupons.com a couple days ago.

What to do: Obviously, you should not click on anything or download anything that is suspicious no matter what website you are searching. If you think you have been attacked, run a virus scan through your legit anti-virus software immediately. Make sure your anti-virus software is up to date. We use Kaspersky Internet Security and have had no problems with coupons.com, even though I have printed coupons.com coupons a number of times in the last 3 days. I just printed a number of good coupons from the site a few minutes ago (including a .75/1 Chex cereal coupon and .75/1 Muir Glen coupon) with no issues.

There is no official word from coupons.com on their website but I have left a message with the PR department and will update when more information is available.

If you have had an issue, I suggest contacting Coupons.com HERE to let them know the details.

17 Comments

Please with your WRAL.com account to comment on this story. You also will need a Facebook account to comment.

Oldest First
View all
  • Faye Prosser - Smart Shopper Feb 4, 2011

    Thanks for the help, Jenny!

  • jenny11 Feb 4, 2011

    Thanks Faye, this issue is not related to Coupons.com’s systems. There is a Fake AVG Anti-Virus virus that is redirecting user’s browser windows when they visit certain popular websites. AVG has posted details on its blog at: http://viruslab.blog.avg.com/2011/01/be-aware-of-rogue-security-software.html.

    Users who are seeing this redirect should contact their anti-virus software provider or search the Web for “Fake AVG Removal” for removal information.

    We can assure you that Coupons.com is not distributing viruses of any kind.

    The safety of our users and internet security is of utmost importance at Coupons.com.

  • itsmyownopinion Feb 4, 2011

    I had a similar experience to what Langley had. It was an awful experience, happened near my bedtime, and I already wasn't feeling great. I honestly don't recall what the site was, but it came from me clicking on a link after reading something posted by another WRAL poster. Don't be tempted to click on every link you see. Not only was it costly, it was time consuming, etc.

  • Faye Prosser - Smart Shopper Feb 4, 2011

    FYI - Coupons.com PR just called me back and they are still investigating what is going on. She said they will have a statement to release soon.

  • jse830fcnawa030klgmvnnaw+ Feb 4, 2011

    Didn't get the virus. I am running Windows XP Professional and had setup a user account with no local administration permissions on the PC. So the virus basically died when it tried to plant itself...

  • Faye Prosser - Smart Shopper Feb 4, 2011

    langley - I am reading reports that it is all over the internet so it may have been from another site. So sorry it was such an expensive fix, though.

  • broby47 Feb 4, 2011

    I got it too. ARGH!!!!!!!!!!!

  • jkc0426 Feb 4, 2011

    Yep, I got it!

  • langley103 Feb 4, 2011

    I got the virus as well, but thought it was an isolated incident. Cost me $149.00 to get it out. But, I don't think I was on coupon.com. I think it was another site???? Can't recall since I was so upset.

  • karen3 Feb 4, 2011

    I've seen this virus before, if you click the ok button, it will take you to a website,telling you they can fix it for a fee. Please do not click. When you notice the scan going on, immediately shut down your computer. You should be ok then.

More...