Here to Help: Medicare enrollment

Experts take your Medicare questions
Tuesday, Sept. 13
4 to 7 p.m.

CALL: 919-744-3861
(or for Spanish: 919-744-3869)

WRAL is here to help take some of the stress out of Medicare enrollment. On Tuesday, Sept. 13, we'll have experts ready to help you, your parents or your grandparents answer questions about coverage options and costs!

The Open Enrollment period starts October 15. That is when people currently enrolled in Medicare can change their health plan and prescription drug coverage for NEXT year to better meet their needs.

Experts from the Seniors' Health Insurance Information Program will be here Tuesday, taking your calls from 4 to 7 p.m.

We will also have Spanish-speaking experts on hand to take questions from those fluent in Spanish!

Most Common Questions

I’m on Medicare, but my prescriptions are so expensive. Is there any kind of help?

If you have limited income and resources, you may be eligible for Extra Help to help pay for your Medicare drug plan costs.

When can I change my Medicare coverage?

The Medicare Open Enrollment Period runs from October 15th to December 7th every year. People with Medicare can change their Medicare health plans and prescription drug coverage to better meet their needs.

How old do I have to be to get Medicare?

Turning 65 is one way you can be eligible for Medicare. You can also be under 65 and qualify due to a disability.

I have a Federal Marketplace health plan, do I need to take Medicare when I become eligible?

You can keep your Marketplace plan until your Medicare coverage starts. Once your Medicare Part A coverage starts, you’ll no longer be eligible for any premium tax credits or other cost savings you may be getting for your Marketplace plan.

Medicare is so confusing, where can I get help with my questions?

The Seniors’ Health Insurance Information Program (SHIIP) has counselors in all 100 counties in NC who offer one-on-one counseling and provide free, unbiased information about Medicare, Medicare Part D and Medicare Advantage health plan options.

You can find many more answers to your questions on the SHIP website, or call, toll free, 855-408-1212.