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227 Progress Energy customers without power in Apex

Posted April 6, 2010

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— More than 220 Progress Energy customers were without power in Apex Tuesday morning, according to the company.

A fire at the Apex substation apparently caused the power outages, officials said.

"About 4:45 a.m., I heard two small booms followed about 30 seconds later by two more small booms," according to a viewer who e-mailed WRAL News. "I presume these were the transformers blowing but of course we don't know why. This is in the Perry Farms area, south of 55 near S. Hughes Street."

No other details were available.

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  • fgump Apr 6, 2010

    When we had the power failure during the subfreezing weather back in February, I, too, called the number issued by the town. It ended up being the Apex Police non-emergency number, and I got the same type of response; an out-of-breath, frustrated staffer who said "yeah, I know, a whole lot more people are without power too". No "where are you, what's your address, do you have any medical emergencies?" No estimate on cause, probable time of restoration, anything like you would get calling Progress Energy's outage notification line.

  • FromClayton Apr 6, 2010

    happymom- yeah thats not cool. send an email to the mayor AND the police cheif with details (date, time ect.) I'm sure it will be taken care of right away.

  • Ready2Taxi Apr 6, 2010

    Was this a PE or Town of Apex substation? Apex buys and resells power to town residents, so the outages appear to be on the town side. Glad it was short-lived.

  • happymom Apr 6, 2010

    Fgump, so was Pearson Farms.

    This is not the first time we were without power due to a substation fire. During the last hard freeze, we had to spend the night in a hotel due to an overnight power outage.

    What is so incredibly frustrating to me is that when I call Apex Police to report the outage (the way my power bill says to), the person answering the phone is so rude about it. Sorry that actually having to provide the services that my tax dollars are paying for is such a burden to them, but I will be complaining to the mayor's office. Cutting someone off in mid-sentence, sighing heavily, saying "we don't know when it will be back on" , and hanging up is NOT appropriate.

  • fgump Apr 6, 2010

    Cameron Park and Amherst were without power from 4:45 until 6:06 am.

  • fl2nc2ca2md2nc Apr 6, 2010

    The Waterford Green outages seemed pretty brief but not sure how long I slept through the first one... They were caused by Progress having to re-route circuits because of the Apex substation fire. My wife was in the shower shaving her legs when it went out the second time, lol! I'm just glad ours came back on, apparently we could still be without power like the Perry Farm area...

  • changein2016please! Apr 6, 2010

    I am surprised only 227 were out of power. It seemed like all of Waterford Green was out around that time too.

  • DeathRow-IFeelYourPain-NOT Apr 6, 2010

    Does this explain why sports radio station 620-AM was OFF THE AIR this morning.... the morning after a local National Championship?