Power outage numbers dropping in NC; less than 35,000 in Wake County

Posted January 22
Updated January 23

To report an outage, call Duke Energy at 800-419-6356 or text "OUT" to 57801.

Freezing precipitation slammed the Triangle and surrounding areas on Friday, causing treacherous roads and downed power lines across central North Carolina.

As of 6 p.m. Saturday, Duke Power was reporting on its website that 80,950 customers statewide were without power, including 34,203 in Wake County and 18,095 in Johnston County.

Fayetteville’s Public Works Commission reported 24 power outages as of 8 a.m. Saturday. PWC said three isolated outages have been reported since 6 a.m. Crews have responded to the remaining 21 and determined repairs are necessary before service can be restored.

Interstate 40 in Johnston County had issues for the majority of the day Friday, including downed power lines that shut down both sides of the road at mile marker 324 around 5:30 p.m.

Nearly two hours after the ice-coated lines fell to the road, authorities said a "suspected" drunk driver hit a Johnston County deputy, Matthew Johnson, who was assisting the repair of the electrical lines.

Officials said Johnson entered his vehicle just before the driver hit the passenger side. Johnson's K9 officer, Pinto, was also in the vehicle at the time of the accident.

Johnson was transported to a local hospital in Smithfield with non-life threatening injuries, and Pinto was unharmed in the wreck, officials said.

With sub-freezing temperatures lingering, and the continuation of freezing rain or sleet, moisture will continue to coat trees and power lines overnight and into the early hours on Saturday.

Safe practices during icy conditions

When heavy ice forms, take these precautions:


  • Have a place in your home where flashlights, a battery-powered radio, and extra batteries can be easily found
  • ​If you know the outage is coming, set aside extra water and buy or make extra ice. You can use the ice to keep perishable items cool
  • Make sure the battery in your smoke detector is fresh


  • If possible, use flashlights instead of candles for emergency lighting. Candles used in unfamiliar settings can be dangerous fire hazards
  • Leave one light on so you know when the power returns
  • Avoid opening the refrigerator and freezer. This will help keep your food as fresh as possible. Be sure to check food for signs of spoilage
  • Use generators safely. If you have a portable generator, only run it outdoors with adequate ventilation
  • Never use a generator indoors or in attached garages. The exhaust fumes contain carbon monoxide, which can be deadly if inhaled
  • Listen to the radio for updates
  • Your homeowner policy may cover spoiled food and other damages as a result of power outages, subject to the deductible. Check with your insurance company to see if your homeowner policy covers damages resulting from outages
  • When the power goes out – many turn to candles for light:
    • On average, 42 home candle fires are reported every day
      1/3 of candle fires start in the bedroom
  • Power Outages from storms increase the need for candle safety awareness

Space heaters

  • Home heating equipment is second to cooking fires for causing home structure fires
  • Avoid setting up a space heater too close to curtains, furniture, or decorations. Remember to keep at least three feet of clear space around it and set it up on the floor unless it is designed for other use
  • Burn Wood in the Fireplace: Do not burn trash, cardboard boxes or debris in the fireplace
  • These items burn unevenly and may cause a dangerous flash fire

Frozen Pipes

  • Damage can exceed $15,000, and the average runs $8,000
  • Both plastic PVC and metal pipes freeze
  • A trickle of water can make the difference

Damage from Ice/Fallen Tree

  • Coverage typically applies when tree or limbs hits insured structure or vehicle
  • If tree strikes nothing when it falls, there typically is not coverage for tree removal

Roadside and Vehicle Safety

  • Ninety-six percent had at least one emergency supply in their vehicle, such as a spare tire or jumper cables, but only five percent carried all the essential emergency roadside supplies: hazard triangle/road flares, flashlight, first aid kit, water, blanket, etc.
  • When clearing snow from vehicle, don’t forget the tailpipe. It can cause carbon monoxide poisoning when clogged


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  • Greg Klayton Jan 23, 2016
    user avatar

    When I heard that McCrory on Thursday was declaring a state of emergency, I thought to myself, "What?!" Kudos to McCrory for getting out in front of this mess. Our home was without power for 13 hours. It would have been much longer if the governor wasn't on the ball.

  • Doug Smallen Jan 23, 2016
    user avatar

    Duke called last night at 8:00 pm said our power was restored, 2:45 today still no power in our neighborhood!

  • Mark Cooper Jan 23, 2016
    user avatar

    Out in Zebulon. Our power is on poles so this is very predictable here. Fire place and an inverter on a couple of deep cycle batteries keeps TWC going and an LED light. I can here the moan of several generators near by.

  • Aaron Whaley Jan 22, 2016
    user avatar

    We are holding good here in southern Harnett County. A couple of subdivisions near us have lost power due to trees down on the main lines. South River EMC is out in force working on it. Great group of guys and gals.

  • Craig Elliott Jan 22, 2016
    user avatar

    In my corner of JoCo power went out about 4 PM and we expected it to stay out for the duration. My neighbors and I were getting ready to execute plan "B" when the lights came back on. I doubt they'll stay on for the next 24 hours, but thanks to all the linemen et al that are making it happen!