What's on Tap

What's on Tap

'Undercover Boss' visit profitable for Fayetteville woman

Posted February 1, 2013

— Boston Market assistant manager April Hubbard thought she was training a new employee at the Skibo Road store in Fayetteville, but she ended up on the receiving end of advice, financial help and a nice promotion.

Hubbard was featured on Friday's episode of CBS's show "Undercover Boss." She said before the big reveal, she had no clue she was a part of the show.

"They cover all their bases. You have absolutely no idea what is going on," Hubbard said. "I took her under my wing, showed her everything that I could do, and I said 'now you have to keep up with me.'"

Hubbard got quite a surprise when her "trainee" revealed herself to be the chief brand officer for Boston Market, Sara Bittorf.

'Undercover Boss' benefits Fayetteville woman 'Undercover Boss' benefits Fayetteville woman

"I was shocked and stunned. I just sat there in amazement," Hubbard said.

According to CBS's "Undercover Boss" website, Bittorf went undercover looking for opportunities to improve the brand for employees and customers. She ended up finding ways to reward Hubbard. 

In addition to a promotion to be general manager of her own location in Miami Beach, the company also offered Hubbard $20,000 to help pay off her student loans, $10,000 to help pay for her son's college education and $5,000 toward a vacation.


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